AI receptionist for medical offices
Visits, follow-ups, tests: LumiaClinic answers on WhatsApp after hours, books on the right calendar and cuts no-shows with reminders — and never gives medical advice.
Emergencies treated as emergencies
Chest pain, trouble breathing, an allergic reaction: she tells the patient to call 911, stops answering on her own and alerts the doctor by phone and email.
A calendar per provider
Services, lengths and hours per clinician; reschedules without conflicts.
Insurance and self-pay
She tells patients which plans you take, how to pay and where you are, with a map.
Monthly report
On the 1st, last month's numbers: appointments booked, after hours, reminders, no-shows.
Does it answer questions about symptoms or medications?
Never. Health questions go to your team; she runs the front desk.
Is it an EHR?
No, on purpose. Keep your EHR; LumiaClinic handles conversations and the schedule.