Virtual receptionist and scheduling for educational therapists
Most of the time it's a parent who writes. LumiaClinic answers families on WhatsApp any time, books the assessment and weekly sessions, and sends a reminder the day before.
Assessments as packages
Set the assessment up as a package of sessions (say, 6). When asked, she explains how many sessions and the price, in a private chat.
Weekly sessions in order
A recurring weekly time, reminders and one-tap confirmation.
Gentle mode on
Calm wording, never asks the reason, and discreet messages that never name the service.
Can she explain how the assessment works?
Yes, using the text you write in your practice profile. Questions about the child go to you.
Does it keep reports?
No. LumiaClinic only runs the front desk.
Guides for your front desk
- Therapist scheduling: weekly sessions, no-shows and rescheduling
- Neuropsychological evaluation scheduling: sessions, reminders and families
- Message to a client who missed a session: kind templates
- How to reduce patient no-shows: 7 practices that work
- AI receptionist for medical offices: what it can (and can't) do
- Appointment reminder messages: templates and when to send them
- WhatsApp appointment booking for clinics: how to set it up without losing patients
- How to reply to patients on WhatsApp: first-message templates
- After-hours message templates for your practice's WhatsApp
- Birthday messages for patients: templates and etiquette
- WhatsApp Business API for clinics: official API vs QR code tools
- Patient waitlist: how to fill last-minute cancellations
- Online therapy scheduling: calendar, video link and reminders
- How therapists get found on Google: profile, website and online booking